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Full surface precision

Unleash every inch.

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FAQs

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FAQ

We ship to most major countries and regions worldwide, including North America, Europe, Australia, and parts of Asia. If you do not see your country listed at checkout, please contact us at hello@maxmake.com for a custom shipping quote.
  • Orders under $300: $30 flat shipping fee.
  • Orders over $300: Free Shipping.

Note: Unlike the machine pledges, duties and taxes for standalone accessory orders are not included and must be handled by the recipient if required by local customs.

Most accessories listed are specifically designed for the HiMill D1 and D1S series. Please check the product title or description for specific model compatibility. If you are unsure, feel free to contact our support team.

Detailed technical documentation, including assembly and maintenance guides for various modules, can be found through the following channels:

  • 📖 Official Wiki: Access comprehensive step-by-step assembly and maintenance manuals.
  • 💬 Discord Community: Join our community to exchange ideas with other makers and get direct support from our engineers.

My tracking number shows no movement. Is this normal?

Yes, this is normal for international shipments. Tracking numbers usually only show detailed movement after the cargo has cleared customs in the destination country.

While your order is on the ocean vessel, the status will not update. Detailed logistics logs will appear as soon as the local courier receives the parcel for final delivery.

For real-time batch updates, please join our Discord Community.